This document was last updated on 15 March 2023.
This policy applies to all websites that we own and operate, as well as all services we provide, including verifiedmetrics.com (marketing website), app.verifiedmetrics.com (the Verified Metrics application), and app.predict.gini.co (the gini application). We refer to these collectively as our ‘services’.
Information we collect
Personal & Financial Information
Personal information refers to any information or opinion about an individual who is identified or reasonably identifiable. At our company, we collect personal information when you register for an account, create or modify your profile, apply for a job, or use, access, or interact with our services.
For all users, we collect contact information such as your name and email address. You may enter this information yourself, or it may be entered by an account administrator to create an account on your behalf. The account administrator is usually someone from your organization.
In addition, we collect billing information such as credit card number and billing address from the owner of the Verified Metrics account.
We also collect notification and marketing preferences, as well as accounting information. Our core activity at Verified Metrics is to provide services that facilitate financial reporting, analysis, and due diligence for business entities such as companies, trusts, and others.
To achieve this, Verified Metrics allows you to import accounting information related to an entity(such as journal entries). This information is provided directly from third-party services, such as Xero and Intuit, where you have given us permission to do so.
To access this data we securely store access tokens that allow us to update the accounting information in Verified Metrics on your behalf.
Log Files and Usage Data
As with most websites and internet-based services, we gather and store certain information in log files when you interact with our websites and services. This information includes your browser type, internet protocol (IP) address, language preference, the URL of the referring site, operating system, and the date and time of each interaction. In some cases, we may store your email address in the log file if it is necessary to perform the requested operation.
We also collect usage data automatically as you interact with our services. This data helps us understand how you use our websites and services so that we can provide you with the best possible experience. The data collected may include search queries, pages visited, device information, and the features and actions used. We may connect usage data to personal information to provide customer support or improve our services for individual customers.
When you obtain support from us, you may provide personal or commercially confidential information to help us resolve the issue. This communication may occur through web-form, pop-up chat service, email or phone, and may be stored by our third-party service providers. This information may also be shared with the third-party service from which you imported accounting information for troubleshooting and customer support purposes.
How we use the information we collect
At Verified Metrics, we value your privacy and want you to feel secure when using our services. As such, we adhere to the following principles:
- We will not sell or rent your personal information.
- We do not share your personal information with third parties for their marketing purposes (including direct marketing) without your consent.
We use the information we collect to provide and improve our services, communicate with you about our services, and personalize your experience. Specifically, we may use your information to:
- Enable you to access and use our services, including accessing and analyzing accounting information
- Conduct market research and analysis
- Provide customer support
- Investigate unauthorized usage of our services
- Improve our software and services
- Comply with legal obligations
We may share your information with third-party service providers who assist us in providing our services. These providers may have access to your information, but they are not authorized to use it for any other purpose.
We may also share your information with other third parties in the following circumstances:
- If we are required to do so by law or regulatory authorities
- If we believe it is necessary to protect our rights, property, or safety
- If we are involved in a merger, acquisition, or sale of assets
- If you have explicitly permissioned us to share your information with another Verified Metrics user
We will not sell your information to any third party.
We may display your company name and logo on the Verified Metrics website and in Verified Metrics marketing materials, and state that you are a Verified Metrics customer without revealing specifics about the services or the relationship.
You have the right to access, correct, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us. To exercise these rights, please contact us using the information provided below.
Changes to this policy